Contact us


  1. For Channel Manager technical API issues, please submit your inquiry at [email protected] and include the following details.
    - Channel Manager Name:
    - Hotel ID:
    - Booking ID:
    - Book date:
    - Check in date:
    - Issue:
    - XML log:

  2. For YCS, frontend, booking-related, or hotel-level inquiries, please contact Agoda via https://partnerhub.agoda.com/contacting-us-for-support/ or email [email protected] and kindly provide following details.
    - Hotel ID:
    - Booking ID:
    - Book date:
    - Check in date:
    - Issue:
    - Screenshot (if available):




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