Contact us

For Channel Manager technical API issues, please submit your inquiry at [email protected] and include the following details.
- Channel Manager Name:
- Hotel ID:
- Booking ID:
- Book date:
- Check in date:
- Issue:
- XML log:

For YCS, frontend, booking-related, or hotel-level inquiries, please contact Agoda via https://partnerhub.agoda.com/contacting-us-for-support/ or email [email protected] and kindly provide following details.
- Hotel ID:
- Booking ID:
- Book date:
- Check in date:
- Issue:
- Screenshot (if available):

Booking and customer-related support
If your property would like to raise a booking-related issue, customer-related inquiries, please contact us at [email protected] and provide the Agoda Booking ID.