Getting Started

This page will help you get started with Agoda-Demand. You'll be up and running in a jiffy!

Agoda offers a wide range of hotels worldwide, including those from Priceline, making it a great choice for both business and leisure travelers. We're always working to add more options from our Agoda Supply Partners. Our API provides competitive rates and high-quality content for a vast number of listings. As a fully online, self-service platform, we offer all our self-service features to partners through APIs, mirroring the functionalities on the Agoda website. This flexible setup lets you integrate only the features that fit your business needs.

With our extensive experience in both B2C and B2B integration services, we're here to support you through the technical integration process until launch. We also offer ongoing support for marketing and revenue optimization.

Here are five easy steps to start partnering with us:

  1. Find the partnership model that suits you best.
  2. Review our API and begin integration.
  3. Become a partner to receive your site credentials.
  4. Request certification from our team.
  5. Once ready, switch to our Live environment.

Agoda Partnership Models

Interested in becoming our partner or unsure which partnership model suits you best? Feel free to get in touch with our Account Manager .

Online Affiliates/MSE model

Let's start with the simplest integration model. If your website is an online affiliate or MSE site that aggregates and compares hotel prices from various online travel agencies, we offer the Online Affiliates / MSE model. This model features a lightning-fast availability/rate API, providing essential information to display on your website with easy integration and minimal development.
The only API you need to implement for this model is the Search API.

Agoda Fulfill Assisted model

If you don't have post-booking customer services but want to integrate your booking form with our Book API, the Agoda Fulfill Assisted Model is perfect for you. With this model, Agoda will directly charge your customers, provide post-booking customer services, and send hotel vouchers to your customers.
The APIs to be implemented for this model are the Search API and the Book API.

Partner Fulfillment model

If you want to take full control of the booking flow, including post-booking customer services, the Partner Fulfillment Model is the best option. In this model, you'll have access to our customer services APIs, such as the Cancellation API and Special Requests API. You will handle payments and provide post-booking customer services directly to your end customers.
The APIs to be implemented for this model are the Search API, Book API, and optionally, the Post Book API.
(optional)

How does the integration work?

1

Content

Gain access to property content from around the world. We strongly recommend refreshing property content daily. Learn how to integrate our Content API.
2

Search

The Search API lets you retrieve available rooms and rates at each property. Break down hotels into smaller search requests, send them in parallel, and then assemble the responses to construct your search results page.
3

Book

Use the Book API to submit the details of the room you want from our search response, along with guest information and payment details.
Since allotments and prices are dynamic, we recommend calling the Pre-check API in the background to ensure rates and availability are still valid.
Special requests can be submitted after booking, but they are not guaranteed and depend on the property's ability to fulfill them.
4

Report

Retrieve all bookings made with us and get detailed information on each booking. Explore the features available in our Post-book API.
5

Cancel

Need to cancel a booking? Our two-step Cancel API allows you to review the cancellation policy and confirm if you are certain about canceling the booking.

What’s the process?

Feasibility Study

We begin with a feasibility study to evaluate the potential for success, covering areas such as technical, operational, and commercial requirements. Once these areas have been thoroughly examined, we can align and start the project.

Integration

Next, you will integrate with our API as needed. To avoid delays from fixing your website, we strongly recommend following our best practices during development. You are fully responsible for developing and performing system testing on your website.

Certification

After your site has been fully tested in Agoda’s Sandbox environment, it’s time for Agoda to perform certification to ensure proper integration.

Pre-Go-Live Operational Processes

Before going live, there are a few operational processes we need to align on to ensure smooth teamwork:

  • Finance Account Creation: Agoda needs to create a new finance account for you. Two important documents required are the signed contract and the signed vendor registration form (AVRF).
  • Resource Allocation: Agoda needs to allocate resources for incoming traffic based on capacity demand. Therefore, you and the Agoda connectivity team need to plan the expected traffic to ensure resources are available once the website launches.

Go Live

Once everything is set and ready, you can switch to Live and start making bookings!